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Hope O.

11/04/2015

Provided by YPmobile

Very bad service! John never called me when he said he would, never returned my calls, didn't call to reschedule, or to tell me he wasn't going to show up to do the job. He was supposed to move a trailer house on Saturday. The week leading up to the move date he said he would call me at 4pm on Thursday, he didn't. I cal ll ed him at 5:30pm. He then said he would call me at 9 am Friday to update me, he did not call, I tried calling him & left him a voice mail. Saturday comes and he doesn't show or call. I call him, he said he got stuck in Cisvo. The week before he had said he was working on jobs in Pecos & Big Spring nothing about Cisco. But he is now stuck in Cisco & it would be Tuesday before he can come move my trailer house. I asked what time as I will have to leave work to come out for this. He said 10:30am. I left work and was at the location, Noone was there, I called no answer so I left a message. I waited, losing time & money from my job. I called again still no answer so I left another message. After an hour of waiting I called again I still got no answer so I left yet another message. I do not approve of the way he runs his business! This is not a good way to make or keep happy customers. He never called me when he said he would, never returned my calls, & doesn't show up when he says he would. I work in the transportation industry, my husband has been a truck driver for over 15 years. Since he doesn't seem to be able to do this job respectfully, & timely manner, by showing up today or by calling me he could just cancel this transport. I still have yet to hear from him! No call letting me know why he couldn't make a call or show up and no call to apologize for my time I have wasted with trying to do business with him! Now our house that we are trying to build will be delayed. He not only treated a customer non commercial customer this was but a DiSable Veteran! This is by no means a proper way of doing business!

More Business Info

BBB Rating
A+
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Hours
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Neighborhood
South Treadaway Area
Categories
Mobile Home Transporting, Movers
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