Serene Nails & Spa

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OPEN NOW - Closes at 7:00pm

My experience at Serene Nails was awesome! Shayla and Amy took great care of me. This have changed for this establishment, as they have new management. Highly recommend!

Beware! Serene Nails and Spa beside Staples in Acworth. I went for a manicure yesterday. I normally get a manicure once per week but this one was different. The technician ended up cutting me and made me bleed on every finger. The technician was apologetic but the manager was not. He was arrogant and told me that it was no big deal. It was and still is a big deal. My finger tips were bleeding, swollen and painful. Because I was afraid of infection, I told him that I was going to my doctor for evaluation and to get treatment. I asked him for an incident report and he refused to write me one. Long story short; Acworth Police showed up and he finally signed a letter of responsibility. When I left, I was seen by Kennestone ER doctor. He gave me a tetanus shot and antibiotics. He informed me that he sees this type of trauma routinely. He was worried about contaminated instruments that could set up infection. I am a reasonable person and normally try to avoid confrontation. But due to the manager's arrogance and lack of concern for my wellbeing; I am forced to never return to Serene Nails and Spa beside Staples in Acworth. I hope that we could send this guy a message; we deserve to see proof of sterilization of his instruments and that our health depends on it. Don't let this happen to you!