The Home Depot

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I had given my $700+ Honda self propelled top of the line push lawnmower in for repair. I purchased it 8months prior and was a little upset about it breaking down so quickly. I patiently waited for almost 3 months (during spring into summer) and had spoken to several managers, even the GM to just give me another mower off the shelf with no prevail. They said it was against their 30 day return policy and I just needed to wait. I went in after 4 longs months of being patient, and thank God I found a manager by the name of Corey. I don't believe he's the GM, but Home Depot should award this man the position!!! I explained the whole situation to him and within 10minutes he apologized and had a new lawnmower loaded up on my truck.
I am a contractor, and last year my total HD charges were over $30K...which is very low compared to the last decade I've had these acts. I have a Home Depot commercial revolving credit account along with a commercial charge account for all my employees. If it weren't for Corey being so attentive, I would have closed all my Accts that day.
Thanks to Corey, HD still gets all my business. If anyone ever has an issue, find this man. He's the most level headed manager & you will not be disappointed.
Louie K
G&E Construction