DJ Granite and Marble, Inc.
430C W Kay Ave, Addison, IL 60101
Looking for Granite in Addison, IL?
Answer a few questions and we’ll get you free estimates from local businesses.
Find ProsReviews
02/16/2018
Provided by YP.comZero stars
Read the full review, but bottom line is keep shopping because there are too many other options. Don’t risk the customer treatment and poor product. If I could select zero or negative value stars, I would. Timeline, pictures, direct texts and receipts show the facts of why DJ Granite and Marble is a poorly operated business and should not be used.
The facts are that we purchased what we thought, and were “guaranteed” by DJ Granite and Marble, to be premium quality quartzite that does not etch or stain. Within weeks of installation, we noticed several areas on the counters where etching and staining was occurring. (See the receipt picture showing premium quartzite was purchased, and all other pictures showing extreme etching and staining)
Our worst fears came true with the latest stone countertop expert we had to hire. Bottom line is that there are varying levels of quartzite that range from mostly marble to mostly quartzite. Either DJ Granit and Marble does not know how to tell the difference, or they are being deceitful. Either way is a reason to NOT buy from this company. As it turns out, the piece we purchased is more marble than quartzite (Poor Grade), and that is why we have more than 50 areas where it is etched or stained.
DJ Granite and Marble said he stands by his work. He does not. Period.
Limited space keeps me from continuing. Please see pictures.
Conclusion:
It’s bad enough that we were falsely guaranteed into purchasing a very poor piece of stone, but it is extremely disappointing and offensive the way DJ Granite and Marble deals with their customers. As you can see from many of the other poor reviews, once an issue comes up, DJ Granite and Marble is unresponsive or downright confrontational and rude. You shouldn’t have to put up with that type of treatment. There are too many better places to do business. Keep shopping.
More Business Info
- Hours
- Do you know the hours for this business?
- Extra Phones
Phone: 331-225-3189
- Categories
- Granite, Marble-Natural