Mona Lisa Boutique
514 W Lake St, Addison, IL 60101
Reviews
06/27/2017
Provided by YP.comI love this place. This is my second time for coming here, both times for "A dress for Mom' for the wedding of my son and daughter. The selection is broad. Theresa helped me to find what I was looking for. I came up with 3 choices, all much different from the others in both style and color. My daughter came back with me to decide on which she'd like to see me in. I was very happy with Theresa's ideas as far as jewelry and covering as well.
This was a pleasant experience and would recommend it highly to any one who wants a one of a kind type dress, all styles for all ages, and a welcoming atmosphere.
01/15/2015
Provided by YP.comNot sure what happened with the previous reviewer but my wife and mother have been going to this shop for years and I have nothing but great things to say. As a husband my life is miserable if my wife doesn't have the right dress for one of my many work functions. Teresa ensures my life is stress free!!
03/28/2014
Provided by YP.comPLEASE BEWARE! Theresa, owner of Mona Lisa Boutique, said she would order a brand new size 4 dress for me because the dress I wanted and tried on was 6 sizes too big. It was the only one they had. They took my measurements and said they would verify the size with the manufacturer. The dress I received was not a new, unaltered dress. The inside of the dress had additional rows of stitching in a different color than the original manufacturer stitching. Several areas were hand stitched. The fabric had been cut. A different size tag had been sewn in place (you can see where the holes remain from the manufacturer machine stitching where the tag had been removed and then resewn in place by hand. Please take a look at the photos so you can see what I'm describing). I did not authorize Mona Lisa to do any type of alterations whatsoever. This dress was made up of four layers of material. When paying full price for a new dress that costs over $800, people like you and me should not have to literally turn it inside out and inspect seams in multiple layers to be sure a business owner does what they say they're going to do. Trusting them was a big mistake. When I asked to see the paperwork from the manufacturer proving they ordered a new size 4 dress, they didn't have it. When I asked to see the dress that I originally tried on that was too big, they didn't have that either and didn't know what happened to it. I called the manufacturer and found out that the dress was actually a discontinued dress and was not available from the manufacturer, which explains why they didn't have the paperwork saying they purchased a new size 4 dress for me. Mona Lisa makes you pay in full and once they have your money, too bad for you. They turned quickly from being nice to being extremely rude, deceitful, unprofessional business people.
More Business Info
- Hours
- Regular Hours
Mon - Wed: Thu: Fri: Sat: Sun Closed - Payment method
- discover, amex
- Location
- Lake Mill Plz
- Other Links
- Categories
- Women's Clothing, Boutique Items