Thomas Tile & Carpet Supply Co

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OPEN NOW - Closes at 5:00pm

Did the experience with the business meet or exceed your expectations?No, it never met them, the installers were terrific but the owner of Thomas Tile couldn't have been more rude to us than he was, both crabby and rude. The lady that works on Sunday was very nice and helpfull. The Profile Flooring manager was of no help and end up costing us money to fix a ceiling he wanted left in the shower that the installers had to fix at an addional cost to me. Did you get prompt, reliable service?Yes but I wouldn't call it reliable, after I kept calling. Will you return to the business?NO, NEVER HAPPEN, it was the worst in home repair I have had in 40 years of owning a home.I had been going to Thomas tile sine the 1970's but I would never put myself through all the nonsense again we had to go through.How did the business compare to other businesses?Other businesses treat you with respect, lay out the detail, and you go from there, this place was a struggle to get information out of them.What did you like or dislike?Too many dislikes, which is a shame because the installers did terrific work but it was a week to week struggle over the contract, stuff that wasn't in the contract that should have been mentioned by Thomas Tile and it wasn't.