Horizon Air Conditioning & Refrigeration

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I just want to say that I am very pleased with this company. I called them because my neighbor recommended them to me, I called them last year in May, its been almost a year and I haven't had any problems with my a/c. Before I called Horizon, I had different companies come by but I would keep having the same problem, finally Homero the technician found what the problem was and fixed it. What I liked is that he told me all the problems I had and what I needed to do in order to prevent problems with my unit again. I am the type of customer that doesn't mind paying a service as long as its done correctly and with quality. No other technician took time to explain, so I am pleased I was told and explained.

Very professional. The technician that came was very knowledge

They are the provider my Alliance insurance company thru Ambit energy referred me to, called number in am after night without A/C. Got a non business answering machine. Later a call back from the same number, no in fact it was Horizon A/C, so I explained A/C not turning on, ok tech will come out to house, brought voltage meter and proceeds to check voltage on interior unit and outside unit. Stated it is the capacitor on outside unit, ok can't be too expensive I know it is $10-50 for a capacitor. Ha wrong. I would need to now spend an additional 60 plus my 60 service call to replace a $45 part(called local a/c parts company that sold me the unit). In addition to the 250 my insurance company pays. So 375 for a 45 part. After some arguing, fine replace it!

Replaced, still does not work!! Then tech tells me problem with wiring from outside unit and unit to thermostat, probably from rats!! Ok how much? $240 more. Get out of my house!!!

Called a friend had a A/C tech come out took him less then 5 min to fix the wires Horizon tech had reversed and A/c was blowing cold. STAY AWAY from these people!!!!

i hadn't given this company the job, because they priced higher, but only 3 weeks after the other guy I called had "fixed" my a/c, it broke down! I called Horizon again, and they fixed it, its been about 6 months since they came to my house, how I wish I would've just told the to fix my a/c the first time, I could have saved money!! now I called them again, but now to fix my duct system

THANK U!

this business is very honest, hard to find someone like them

I had my A/C installed, i liked the way they explained everything, i had my cousin who knows about a/c's check out the work they did and he told me they did a great job, I had it installed more than 6 months ago and electric bill is lower, no problems with a/c, thank you