Cavalier Men's Clothing & Tuxedo

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If had choice of a 0 stars, I would have gone with that.... CAVALIER FASHIONS IN ALBANY, GA., BAIT AND SWITCH on customer service of tuxedos rentals. WARNING; After giving the Owner of Cavalier Fashions, 2542 Dawson Rd, Albany, GA 31707 over two weeks to present sufficient customer service for a terrible experience, I'm ready to warn others to NOT use this business for their tuxedo rental for weddings or any other event. On the first meeting with the staff, they appear to be personable, caring, professional, able. Once you choose to go with them, all of those attributes disappear. My son got married and we made the unfortunate decision to use Cavalier Fashions. From fittings where you were left in the back for 20 minutes until staff would attend to your sizing, to terrible sizing, on one groomsman, the jacket was too tight, the pants a size 55 (he wears a 40), told that he wore a wide shoe which he did not receive. Several of the groomsmen tuxedos did not fit well, there were stains from not being cleaned, buttons popped off of several jackets while taking photos BEFORE the wedding. We also had to wait for one of the tuxedos, that had been horribly fitted, before we could leave for the wedding. Then, they still had to do last minute on site alterations. This was by far one of the worst situations, poor customer service that I have ever experienced. They offered me a $25 gift certificate towards a future purchase and a $25 discount on a future rental... to this I said HA! My son's wedding was beautiful even with ill fitting tuxedos, guys having to hold their pants up while dancing. I write this to warn others to avoid using this business for your tuxedo rentals, wish someone had warned us. Btw, the store knows that the place they rent the tuxedos from isn't professional, but once they have your money, who cares, right? WRONG! I am the first to give positive feedback, and do not write negative feedback, until now.