JoS. A. Bank

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CLOSED NOW - Opens at 10:00am

After several years of seeing commercials for great sales from Joseph A. Bank, I finally bit the bullet and decided to take advantage of their after holiday buy one, get two free promotion. If my experience at the Stuyvesant Plaza (Albany, NY) location was in any way typical, I now understand why they have to run so many sales. I doubt they get very much repeat business. I was unable to get any help on the sales floor, finally having to ask someone leaning on a clothing rack if they worked there (they did) and if they could help me. Then, I was told it would take 3 weeks to hem and cuff the pants on the suits I had chosen! To top it off, they couldn't even do that on time; my suits arrived late, days after I needed them, and I was never told they had arrived in the store. I had to call them myself!The store personnel couldn't have cared less about their shoddy handling of this transaction. Will never shop there again.