Kristen Nails
458 Delaware Ave, Albany, NY 12209
Reviews
05/24/2017
Provided by YP.comHorrible experience!! They want your money but they do not want to give you quality service. Earlier today I got a full set done by Henry (The only person really doing nails). Now this evening the entire acrylic from my pinky nail came off. I was calm and called Henry in a respectful manner requesting that he can fix it tonight or tomorrow, if fitting for him. He tells me sure tomorrow but it will cost 10 additional dollars (we all know even to fix one broken nail is not 10 dollars for reg nails). I quickly objected to that because that means he gave me a bad nails job and I have to pay for him to fix his own error. My nail wasn't cracked; it came off clean while washing dishes on the very first day.Anyone that does nail or gets them done knows that is the result of poor installation.Henry later adjusted his price to 3 dollars. I declined that as well because I refuse to pay for a crappy job. I asked to speak with the owner Amy but she is never around. Now i am just going to have to wait and see what happens. One thing I do know is they have lost a customer. This is not an angry review rather an honest sharing of my experience. I will not be surprised if they close down soon. All Henry cares about is getting your money in his pocket. If I could give 0 stars I would. I am looking forward to hearing from the owner Amy. If she does call back I will update this review. If I do not update this post that means I never received a call back.
04/22/2016
Provided by YP.comTerrible eyebrows. Stop hiring just anybody and stick to one who actually knows wtf they are doing....!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat - Sun: - Payment method
- discover, visa, all major credit cards, mastercard
- Neighborhood
- Delaware Avenue
- Category
- Nail Salons
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes