The Cheesecake Factory

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CLOSED NOW - Opens at 11:00am

I have been to CF many times before. I do have to say that it is not what it used to be.

When we were seated, our silverware was dirty, it took 20 minutes to place an order for drinks, which then took another 10 minutes to be brought out, then almost 10 more minutes just to get straws. After another 15 minutes the waitress took our order. They were out of many of the appetizers. The meals that were ordered came to the table either burnt or extremely greasy. The pasta dish had almost no sauce in it, and the noodles were hard. I usually like al dente pasta, but this pasta seemed as though it was barely cooked at all. It tasted like a bowl of extremely undercooked pasta loaded with only butter and broccoli. I returned my meal. I was extremely disappointed with the food AND the service this visit. The manager at the Albany Ny location is extremely rude, and does not handle his dissatisfied customers well at all. I would NOT recommend Cheesecake Factory to anyone anymore.

dont waste your money. food, terrible! dont get the fish tacos or smores chesscake!

THE BEST PLACE TO EAAT IN THE CAPTIAL !! WISH THEY WOLD BUIKD ANOTHER ONE ON WESTERN AVE...

While the food at the Cheesecake Factory is absolutely amazing, this Albany restaurant is frequently packed and the service is far from great. Expect long waits, both for a table and your food.

excellent food, great service and too many kinds of cheesecake to count!