Apts Rancho Be Cielo

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I have always loved the star rating, but these apartments don't even deserve a fraction of a star. Although they look nice on both the inside and outside, you will greatly be disappointed shortly after signing your lease. The washer and dryers almost never get clothes clean. The trash bin, which I might add there is only one for all the apartments, is constantly overflowing and then people just pile their trash around the can. Which brings to the point, I hope you like to walk in trash. When it rains, it pours and that means trash and trash gunk from the bin area just swims around the parking lot. The floors must have been done be an extreme amatuer. The seal on the tile is coming up throughout the house and there are various things like hair and gum sealed underneath the top coat onto the tile.



Now lets get to the real peachyness of these apartments....the office. The people in the office are down right ruuuuuude. Once they have you in a lease, they can care less about anything. They allow drug use while carrying weapons through the apartment, they constantly are leaving the security gate open while bitching to the tenents to shut the gates. Oh and the gates are costantly broke. Either you come in the west side or chance being locked out while it is raining and hailing because the gate on the east side wont open no matter how many times you put the code in. But don't worry, you won't have those issue because well you won't be able to find a parking spot anyways. There is no assigned parking and they have agreeded to let everyone have a ridiculous amount of vehicles that you might as well park around the block and walk home. The office also micromanages people. Once you do one thing they don't like, they will find an excuse to enter your premises (monthly basis) and will constantly be sending you text and calling you to tell you what you are doing wrong. They don't take any concerns or repairs seriously. They will take a week if not longer to fix things....Sometimes they just don't fix them.



They are also bipolar. One day its like they are dog friendly. The next they are yelling and telling you to walk your dog to the park. Then a few weeks later they post letters on everyone's door that tells them to clean up after their dog. Seriously...can we have dogs or not on the premises????



They also favor people. I overheard them telling a mother that her daughter couldn't have certain things outside. That all toys needed to be brought in when they were finished with them...thats interesting cause the people across the way from me have tricycles, bikes chairs and a power car outside their house. So why couldn't this little girl have some toys outside???



I have had nothing but bad experiences while staying in this apartment complex. I don't have any kids and can see why some of these parents are even more frustrated that I am. Sometimes I wish there was an opportunity for volunteer deployment so I can just end my lease without having to pay for it.



But like 90% of the tenents here that I have talked to, my thirty day notice is going in the day that I only have thirty days left on my lease!!!

Rancho Del Cielo apartments are brand new, and if you are lucky you will be the first tenant in your apartment. However, do not be fooled by these apartments new exterior. Top ten reasons to NOT live here.

1. The road noise on the south facing apartments is ridiculous. Noise cancelling curtains do little to help.

2.The apartments on the north side have terrible views... either the back yard of the houses behind, or into the windows of the neighbors across the way. If you want a decent view, you can have it by walking up 4 flights of stairs to the third floor.

3. There is only one trash bin located on the west side of the apartments. If you live on the east side, be prepared to walk your trash all the way across the complex.

4. The 2 bedroom units have stack-able washers and dryers and they are horrible. Although they are new, the quality is extremely low end. Good luck with any clean clothes.

5. There are no utility closets in the 2 bedroom apartments, as a result... your vacuum, mop bucket and broom will most likely find its way to the Master bed room closest... after all who doesn't love their clothes smelling like Fabuloso!!

6. Heaven forbid ANYTHING break, because it takes well over a week for anything to be fixed.

7. The owners and apartments managers are extremely rude. They run an office out of any empty apartment on the ground floor. AS a result they leave the " security gate" open to allow potential tenants in, because who cares about the safety of the tenants that already pay rent right! They are stuck in a contract anyways... HAHAHAHAHA.

8. That "security gate" is Always broken. Always.

9. Although pet friendly, you are not allowed to take your pet outside to the common area to do its business. You must walk your pet to the grassy area behind the apartments. Defeats the purpose of the Doo Doo bucket stationed outside that is never emptied and stinks to high heaven.

10. Since moving in here I have located dozens of houses for rent in the same price range. For $1,000 a month, look for an entire house to rent!