Bob's Sewing & Vacuum Centers

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CLOSED NOW - Opens at 9:00am

I took our Eureka vacuum cleaner to them because it wasn't working right. He didn't give me a ticket, he simply took the vacuum apart and fixed it. Works like new.No waiting, no fuss.

11-1-2010. I took to them my 6 month old Hoover to replace a $ 17.00 part under warrenty. It is now almost March, 2011. When I called over a dozen (12) times, they accused me of never bringing in my vacuum cleaner to them and, for repair! But, I had the original claim check, proof of purchase, I have the original owners manual and even the bad $ 17.00 part just to be told on Feb 26th 2100 that not only could they NOT only find the repair "ticket" (which I did have my copy) but, they admitted they LOST the entire Vacuum Cleaner so now, it's off to court. Everyone there, all the employees, continue to avoid this issue, refuses to return my calls and they are a rip off company. DO NOT USE Bob's Sewing & Vacuum West (or anywhere), under any curcumstances.

Called the store to ask if they were a Brother Sewing machine dealer, lady that answered stated she preferred other sewing machine any day over the Brother Sewing machine Attitude on phone was VERY RUDE!!! If this is the type of customer service they provide on the phone cn you imagine the customer service if you actually go to the store. NOT GOOD IN MY OPIONION