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Reviews

M
maisabelmac

02/21/2013

Provided by YP.com

I had a horrible experience at this place! I initially called in Nov 2012 to ask if I was due for my yearly eye exam and was told yes so I made an appointment right away. When I had the eye exam I tried to place my order but was told I was not up for an exam until the following year. Since it was almost the end of the year I was told to wait and place the order in January. The first week of January came up and I called to order my glasses. So I waited and waited with several trips to pick up the wrong pair of glasses and lame excuses. After 7 weeks my glasses finally came in. During the weeks I waited I had to call and check the status since they wouldn't call. Then "my" glasses were still wrong and I was still charged full price! I am upset due to the service they provided and I really expected more of them. I am never going back---the staff is rude and can't keep up with the amount of customers they receive!
I don't recommend this place at all!

SR
Scott R.

10/28/2015

Provided by YP.com

I had a appt. I went in 10mins early and still had to wait 20mins!! after my scheduled time. They seemed a bit hurt when I said I might be back to get glasses after seeing their prices on them its amazing they are still open. Guess there is no mercy for the little people anymore.

CH
Carmen H.

09/29/2015

Provided by YP.com

I was very happy with my experience here when I went for new glasses. everyone was very nice. I have a very sensitive stigmatism and after I received my glasses I needed a significant adjustment to the frames and the physician and staff were very patient with me and made the needed adjustments until my glasses were just right. I will go back for my next exam.

E
elenasaavedra87

10/09/2012

Provided by YP.com
I had the worst experience her...

I had the worst experience here. The staff was rude and did not communicate with each other so I had to go back multiple times because of their errors in ordering. I would not recommend this place to ANYONE!!!

E
eponinevader

08/20/2010

Provided by YPmobile
okay service but not great

I went here a few times and evey time I did they tried to insist I get contacts I Hate contacts and will not wear them. Finally after much discussion I got glasses and I had to get them fixed because I was seeing double not a good experiance all around

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon:
Tue - Fri:
Sat:
Extra Phones

Fax: 505-899-1224

Brands
contact lenses
Payment method
discover, master card, visa, amex, check
Neighborhood
Taylor Ranch
Categories
Optical Goods, Contact Lenses, Optometrists
Other Information

Parking: Lot, Free

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