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Reviews

02/23/2017

Broke my middle console panel and clock

Horrible and dishonest. All I wanted was my heater fixed. My BMW Z3 Roadster middle console paneling was perfect condition when I took it in and the clock worked great. When I got it back, the console paneling was warped and they tried to glue it on. The clock worked and looked perfect before I took it in. when I got it back it was hanging loosely and did not work. They tried to tell me the console panel and clock were already like that and it wasn't them that broke it. These guys tried to cover up with lies and won't stand by their work. I found out later that they were supposed to take out the entire middle console and not just the panel. Of course the panel would break from them prying it out. They charged me over $1000 and now it's costing me $1000 to fix what they broke. I believe these are guys taking advantage of women. The owner even called me honey when trying to explain about the console and clock. Rotten business owners. I ended up taking my car to a different place to fix Dan's mistakes. They told me that Dan's taped the clock back on because they broke the pieces that hold it onto the panel. I've been advised to only deal with the BMW dealership because they back up their work with waurantee. Dan's does not. Do not go to them.

04/17/2014

Highly recommended!

I took my 2007 VW Touareg V10 TDI to Dan's because the engine unexpectedly lost power. The drive train is complicated, over-engineered, and incredibly difficult to service. It turned out that both turbos needed to be replaced, which required dropping the engine. Dan's Automotive did a great job. They were very responsive, honest, friendly, and quick. They didn't charge me anything for the initial diagnostic and literally saved me thousands compared to the repair quote I got from the local dealership. It's hard to find an honest, high-quality repair shop, and I highly recommend Dan's!

07/12/2011

Honest, friendly people!

Had to find new mechanic called and was able to help right away. A shop that delivers what they promised at a FAIR price! I highly recommend them.

More Business Info

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Brands
Audi, Porsche, Volkswagen, bmw, mercedes benz
Payment method
amex, discover, master card, visa, cash, check, debit
Neighborhood
South Los Altos
Categories
Auto Repair & Service, Automobile Accessories, Automobile Parts & Supplies
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