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Reviews

JB
Justin B.

07/17/2018

Provided by YP.com

Decades has no interest in caring, has interest in money. They charge excessively high fees to do very little, then will place your loved one under the poorest care in the area. Do not trust them at all.

05/03/2018

Aggressive billing

Under her brand of Decades Group she seriously overbilled my mom. Their promotional literature listed packages which suggested to me their billings were in the $200-$600 per month range, and that's why I approved signing my mom up with them. Instead, their billings ranged from $1800 - $4800 every two weeks - just for medical power of attorney work!. I would estimate their billings for a little over two years, mostly just for faxing medical records, at about $100,000-$150,000. My mom's trustee couldn't risk a lawsuit so these bills got paid. And since the paperwork nominated Decades for conservator it was pretty much impossible to fire them. So the nightmare continued until my mom moved into an assisted living facility - a move Decades opposed. My advice would be to not hire these guys. But if you do, put in writing how much they are authorized to bill and include a remedy if they exceed that amount. A criminal background check for staff and supervisors is probably a good idea too.

RP
R P.

02/17/2018

Provided by YP.com

Decades is taking care of my Grandmother and will not allow us to have access to the billing records (what they are billing her, Medical, Lawyers) We are not happy with what they are doing with her money and within 3 months have taken 100k dollars of her money without 24 hour medical care they are now stating that she need 24 hour care only to try and take more of her money off of an elderly 94 year old woman who scrimped and saved her money her entire life only to be stolen by these unprofessional people. Do not trust them they should be investigated by the Attorney General. Extremely heartbroken and disappointed in this legal thievery.

11/22/2017

Billing problems

Their promotional literature listed packages which suggested to me their billings were in the $200-$600 per month range, and that's why I approved signing my mom up with them. Instead, their billings ranged from $1800 - $4800 every two weeks - just for medical power of attorney work!. I would estimate their billings for a little over two years, mostly just for faxing medical records, at about $100,000-$150,000. My mom's trustee couldn't risk a lawsuit so these bills got paid. And since the paperwork nominated Decades for conservator it was pretty much impossible to fire them. So the nightmare continued until my mom moved into an assisted living facility - a move Decades opposed. My advice would be to not hire these guys. But if you do, put in writing how much they are authorized to bill and include a remedy if they exceed that amount. A criminal background check for staff and supervisors is probably a good idea too.

HR
Henry R.

05/28/2015

Provided by YP.com

They are working with my mom, and have billed between $1800-$4800 every two weeks, and this is just for the medical power of attorney work. They had her on 24 a day nursing care, spending $30,000 a month even after being reminded that my mom would be destitute shortly. Seriously bad people.

More Business Info

BBB Rating
A+
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Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 505-345-2211

Location
One Town Ctr
Neighborhood
Uptown
AKA

Decades LLC

Other Email

Category
Senior Citizens Services & Organizations
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