Discount TV & Electronics Repair

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CLOSED NOW - Opens at 10:00am

I took a 10yr old JVC compact-stereo cd-radio to this business with the complaint: "the cd player no longer READS cds." I was told by the owner Al that it was $45 to diagnose the problem and the $45 would be 'applied' to the repair. It took them about 2hrs to tell me that the entire "laser assembly" would have to be replaced. (This unit was no longer under warranty due to age, but JVC wanted me to transport it to Crown TV--N San Mateo). I declined, and Al was aware of this. JVC would not collaborate with Discount TV to obtain the "laser part" that they said: "did EXIST", but the unit could only be repaired by JVC. I picked up the unit today (2-4) after 2 weeks of phone calls and said to Al: "maybe you should keep a list of BRAND name electronics that you can actually fix and/or obtain parts for?" Al's response: "we fix all models." "But not just JVC?" "Well I've never seen your model before." Please don't send any business to Al.