Select services available at Fidelity Investor Centers We have placed secure drop boxes at Fidelity Investor Center locations for the following services that cannot be completed digitally or by phone: Paper check deposits with account number marked clearly on the check New account paper applications Completed paperwork Instructions for using the secure drop box will be posted on the Investor Center door. Also, please note that we cannot accept stock certificates at our Investor Centers.
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Reviews

03/16/2021

Tooooo long of a wait on "hold" on the phone just to give these folks a Change of Address. Called another of their 1-800 #'s prior, and even had a much longer wait. Gave up and hung up. Lousy customer service this way , and their loss call ratio must be sky high.
Maybe I made a big mistake placing my money in their hands if they treat their customers this way. Sad state of affairs!! Bet their CEO wouldn't appreciate customer service like this!!

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Categories
Investment Advisory Service, Financial Planning Consultants, Investment Management, Investments
Provided by