Quarters BBQ

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OPEN NOW - Closes at 9:00pm

This is the second time that the manager Theresa at the Yale Restaurant has been rude to me. I am starting to think that she is prejudiced towards Hispanics. I want into the store yesterday (12-19-2011) i was the first one there and 5 minutes later when she came out of who knows where. She started helping others. That's not the first time she has totally looked past me. The last time she forgot my order. I waited 30 minutes before she came back to ask me what my order was. The thing to do is ask who was here first, As a manager you would think that she has the Customer Service Skills. Unfortunately Theresa Does not. Theresa is Rude. I love the Quarters food. I recently moved here from the North East Heights. I would always go to the Wyoming store.The always treated me real good over there.. I have lived in Albuquerque for many years and have never complained about the service at a restaurant. Theresa from the Quarters, Or any one that knows her. Please let her know that she should buy a book on Customer Service Skills. Maybe you will learn some manners

The quarters used to be a great place to grab a great meal before a Lobo game since it was just a short drive away from both the football and basketball stadiums. However times have changed. The service is still great, but the food is lacking.I ordered a combo plate of hot links and ribs with my two sides of fries and baked beans. The links were tasteless and greasy, and the baked beans were delivered cold. The ribs were good but not great. I'm not sure what happened to this place as I hadn't been there in a while. It might have just been my selections as my nephew really loved his pork sandwich.