Roberts Truck Center
1623 Aspen Ave NW, Albuquerque, NM 87104
Reviews
02/24/2017
RIP OFF! DO NOT go to The Summit Truck group. I took my truck on 2/14 and they told me I would have an estimate the following day. 6 days later they gave me an estimate of $6800, which I declined. They said that I could get my truck when I paid $500 for âÂÂthe computer analysisâ insisting that I pay with cash or cashierâÂÂs check. I told them that I was not informed of any diagnostic charges. They said it was on my signed agreement which I never received. I asked for a copy and they sent me an agreement with a forged signature. I reported this to the Service Manager, the Branch Manager and the Corporate office who all blew me off so I filed a police report with the city of Albuquerque for forgery and fraud. This is appears to be standard practice for this company. Summit charged me $500 and kept my truck out of commission for 6 days for nothing. Trust me, find another repair shop!
RIP OFF
02/24/2017
RIP OFF! DO NOT go to The Summit Truck group. I took my truck on 2/14 and they told me I would have an estimate the following day. 6 days later they gave me an estimate of $6800, which I declined. They said that I could get my truck when I paid $500 for âÂÂthe computer analysisâ insisting that I pay with cash or cashierâÂÂs check. I told them that I was not informed of any diagnostic charges. They said it was on my signed agreement which I never received. I asked for a copy and they sent me an agreement with a forged signature. I reported this to the Service Manager, the Branch Manager and the Corporate office who all blew me off so I filed a police report with the city of Albuquerque for forgery and fraud. This is appears to be standard practice for this company. Summit charged me $500 and kept my truck out of commission for 6 days for nothing. Trust me, find another repair shop!
RIP OFF
More Business Info
- Hours
- Regular Hours
Mon - Fri: - Extra Phones
Fax: 505-242-6233
TollFree: 800-999-8653
Phone: 505-217-3434
- Brands
- ccc,mack, volvo, kenworth, isuzu
- Neighborhood
- Sawmill Area
- Other Link
- Categories
- Truck Rental, Bus Parts & Supplies, Bus Repair & Service, Car Rental, Moving-Self Service, New & Used Bus Dealers, New Truck Dealers, Truck Body Repair & Painting, Truck Equipment & Parts, Truck Equipment, Parts & Accessories-Wholesale & Manufacturers, Truck Service & Repair