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Reviews

08/20/2024

I just got off the phone with Laura to schedule a service call for my HVAC. I want to let everyone to know that Laura was very helpful and knowledgeable of my needs to include various service packages available to me for future preventive maintenance servicing needs. Thank you Laura!

12/28/2023

Had a water leak in my front yard and called TLC because I knew I could count on them to come and to get the job done correctly the first time. When Shannon showed up, he quickly assessed the problem and gave me his suggested plan of attack. It was refreshing when Shannon said he would get the utility companies out to mark the lines and he would also get the TLC leak detector scheduled. I didn't have to worry about scheduling those activities. As planned, the next day the utility locations were marked, the leak locator came out and located the leak, and then Shannon and his trusted apprentice quickly fixed the leak.

I am not one to hand out my trust willy-nilly... however, I know I can trust TLC - without hesitation!

Thank you Shannon and TLC!

09/17/2023

Nothing worse than waking up on a Sun morning to a leak under the kitchen sink and water on the floor. But Josh with TLC was outstanding! Less than 1 hour after talking to the dispatcher, Josh was here, located the problem & had it fix. My day was saved. TLC has always been there for me and as a senior citizen, I really appreciate their great service.

06/22/2023

I am delighted to share my experience with Shannon at TLC Plumbing and Utility. On two separate occasions, I reached out to Shannon for plumbing work, and the service provided was truly exceptional. The quality of the work performed was outstanding, with attention to detail and a high level of professionalism displayed throughout.

When I contacted Shannon directly for my latest plumbing issue, I promptly coordinated with TLC Plumbing and Utility to schedule the service. I was impressed by their efficiency and responsiveness. Within just a few hours, the leaking hot water heater was skillfully removed, and a new one, installed in accordance with the required codes, was up and running smoothly within half a day.

I cannot emphasize enough how satisfied I am with the service I received. The entire process was seamless, from the initial request to the completion of the job. The work was not only completed to my utmost satisfaction but was also executed in a clean and tidy manner, leaving no mess behind.

I highly recommend Shannon and TLC Plumbing and Utility to anyone in need of reliable plumbing services. Their expertise, professionalism, and commitment to customer satisfaction make them a top choice. Should I have any future plumbing needs, I will not hesitate to contact them again.

04/24/2023

This morning TLC came to fix a bathroom faucet that was leaking into the wall. The guys who showed up were great. For one they got here early and tried to keep the price as low as possible. It was clear they only care about the quality of the work and if I was happy. The job seemed a bit difficult but they were experts and it was no sweat. A few hours they were done and gone. If that is an indication of their company then I’d recommend them and call them back 100%

03/10/2023

We had the on/off water valves for our clothes washer replaced and our technician, David, did a wonderful job. Informed us before work began what worst-case-scenario would be so we could make an informed decision. Luckily, the piping was not as bad as expected and work was completed within 45 minutes. During this, David also observed that our old unused gas piping in the room was not up to code. We called to have that brought up to compliance the next day. David was sent for that call also and completed work quickly and efficiently again. We greatly appreciate the fantastic service.

03/09/2023

Bbryant Williams, plumbing technician, came to do some work for us this morning (3_9_2023). He's excellent at his job, very personable, friendly, kept us informed regarding what we needed to know, answered all questions completely and was a pleasure to have him work at our home. Thanks Bryant

08/18/2022

Jose came this morning and looked at my air conditioner and quickly fixed what I thought would a big problem. Fast and efficient. Thank you, Jose and TLC for your service!!!

07/25/2022

TLC Plumbing and Utility was great! They has a technician diagnose the problem (low water pressure on the hot side of the tub faucet). Scheduling is much improved after the pandemic. The repair technician fixed the problem in less time than I expected, And the repair cost was below the estimate (because the technician was able to reuse some parts) and the cleanup was fantastic! He left the worksite cleaner than it originally was! Thank you, TLC!

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06/22/2022

Very efficient professional thorough and response time was very reasonable. I appreciate the technicians.

05/31/2022

My husband is in the military so I often have to make home repair decisions on my own. I am grateful for Cody M at TLC because I know I can trust his opinion and his work quality. I am comfortable recommending him to family and friends because I know the quality of work will be excellent.

05/31/2022

We have used TLC for multiple properties for a multitude of reasons; turning on and getting one of the properties ready for the winter season. We have elderly renters in the home and they treated them so respectfully and helped them with their needs. We have also used them for another property that we were selling and they got the property ready per inspection code which entailed having a new water heater installed, placed within code specifications, address a plumping leak and remediation of said leak. The also fixed the AC duct and put it up to code. On another property they have addressed our refrigerated air conditioner issues and have helped us with our inground pool plumbing as well. Cody Mansfield and his team have been highly professional when they have come out to our properties and very respectful to our renters that are in each home. We will continue to us them if any issues arise and we recommend them to everyone we know! They have our business for the years to come!

05/14/2022

We knew that TLC was great through our experiences with heating, air conditioning, and plumbing for our home. When we learned about their new bath remodeling services, we jumped at the chance for them to help. They have now just completed a beautiful master bathroom remodel for us, and we couldn't be happier! Not only was their service excellent, our project was finished ahead of schedule to accommodate my upcoming surgery deadline.

One of the men working on our project especially went above and beyond to make our bathroom perfect. Jeremy was extremely careful that everything matched, in both color and placement, with superb precision. We also had an old troublesome window that he removed and totally reconstructed, innovating with glass blocks. After creating the effect he wanted, he positioned a lighted mirror just underneath to capture the natural light plus the lights of the mirror. The result is just amazing; it sets our master bath off as something very special.

The level of professionalism shown by this company is exceptional. They know their business, and they work hard to carry it out. We can highly recommend them for any project.

05/07/2022

Wow. This was a great experience! We had a super professional first visit by Bryan, who quoted us a great price for quality equipment, and was able to schedule us quickly for an upgrade! His team was skilled and friendly, they completed the work in record time, and left our home in beautiful condition. I recommend TLC most highly!

04/29/2022

Levi McElroy was professional, friendly, and excellent to work with. We will definitely be working with TLC in the future!

04/10/2022

Joe Goris was very knowledgeable. He repaired our tankless water heater and installed a new water softener.

09/09/2021

Fast responsive service and excellent communications. Technician Isaac Abeyta was in and out quicker than expected and it’s great to have a sink that works.

12/17/2020

Their overall service and professionalism remains consistent. GREAT I would highly recommend them especially on large projects; Furnace and A/C replacement. They did a fantastic job for me.

08/15/2020

Pressure Tank Replaced

We have a well, and the pressure tank failed. TLC sent Shannon out and he arrived in less than two hours. He figured out what the problem was, and seet about to fix it. It was late in the afternoon, and so he planned to come the next morning and fix it. He installed new plumbing, new pressure switch, and a brand new pressure tank. Everything works beautifully and we have water again. We highly recommend TLC and Shannon is a great asset to the company. Thank you!!

07/29/2020

Second to None

When you have a plumbing issue in your house, especially a water issue, you really want to know you're in good hands. I can't speak to the price of TLC, as I'm not from Albuquerque originally and didn't shop around to fix my issue, but what I can say is that the care they took with the leak under the slab in my kitchen was 2nd to none.

Initially, we had Jeff T. come out for the leak detection. He was extremely thorough and by the time he left, we had a very good idea of exactly where the leak was in our kitchen. Rudy M. came the next day (and every subsequent day for 5-days) to work the fix itself. I can't say enough good things about Rudy. He was always communicating with me and my family to make sure we knew when he was coming, what his thought process was, and how he was moving along with the fix. He was professional and always willing to help with any questions we have (along with his additional helper Gabiel). I'm glad I have Rudy's business card because I know I have someone now that I can trust when we have issues that need to be solved and done so in a timely and efficient manner.

I may not sway anyone one way or another and I believe TLC has a reputation for being a bit more on the expensive side, but all I can say is that we are very satisfied with the team that came and the work they did for us was exceptional. Thank you TLC, Rudy, Gabiel and Jeff.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Services/Products
  • Water Leaks
  • Air Conditioning Contractors
  • Air Duct Testing
  • Residential Contractors
  • Drain Cleaning
  • Trenchless Repair
  • Evaporative Cooling
  • Commercial HVAC
  • Fixture Replacement
  • Drainage Systems
  • Drain Maintenance
  • Burst Pipe Repair
  • Residential Air Conditioning
  • Leak Detection Services
  • Certified Plumbing Contractor
  • Clogged Drains
  • Shower Repair
  • PEX System Services
  • Rooter Service
  • Sewer Lines
  • Water Heater Repair
  • Hydro Jetting
  • Rehabilitation
  • Emergency Plumber
  • contractor
  • Retrofitting
  • Water Main Repair
  • Emergency Service
  • Drain Trap Treatment
  • Sewer Repair & Replacement
  • Heating Contractors
  • Furnace Repairs
  • Cooling Systems Installation
  • Air Conditioning & Heating Service
  • Electronic Leak Detection
  • Bath & Kitchen Remodeling
  • Drain Repair
  • hardwood flooring
  • Grease Trap Treatment
  • tile flooring
  • Copper Piping
  • Boiler Repair
  • Air Conditioning Inspections
  • carpentry
  • Emergency Air Conditioning Repair
  • Sewer Cleanout Installation
  • Pipe Repair
  • Trenchless Excavation
  • Plumbing Contractors Commercial
  • bath remodeling
  • Repiping
  • basement finishing
  • 24 Hour Plumbers
  • Industrial Plumbing Contractors
  • Coil Cleaning
  • Home Maintenance Programs
  • Online Scheduling
  • Dryer Vent Cleaning
  • Coils
  • Fans
  • Kitchen Fixtures
  • Faucets
  • Fan Coils
  • Air Purifiers
  • Sewer Lines & Sewer Systems
  • Air Conditioners
  • Wall Air Conditioners
  • Toilets
  • Air Ducts
  • Heating & Air Conditioning Ductwork
  • Plumbing Fixtures
  • Backflow Prevention
  • Duct Work
  • Dehumidifiers
  • Heating & Cooling Systems
  • Geothermal Heat Pumps
  • PEX Tubing
  • Central Air Conditioning
  • Water Heaters
  • Rooftop Air Conditioners
  • Heat Pumps
  • Tankless Water Heaters
  • Sinks
  • AC Compressors
  • Drain Traps
  • Root Destroyer
  • Coolers
  • Gas Heating
  • Radiant Heating
  • Boilers
  • Compressors
  • Blowers
  • Floor Heaters
  • Baseboard Heating
  • Bathtubs & Showers
  • Attic Fans
  • Well Pumps
  • Sewer Pumps
  • Humidifiers
  • Wells
  • Air Filters
  • Electric Heat
  • Thermostats
Brands
[email protected]
Payment method
mastercard, amex, cash, check, debit, discover, financing available, visa
Amenities
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Category
Plumbers
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