Kerry Chevrolet
7500 Alexandria Pike, Alexandria, KY 41001
Reviews
08/22/2017
Provided by YPmobileI have purchased so many cars here and so has my family. I am very satisfied here. The service is great and the people help so much and explain everything. I am a General Motors Brat and Proud of it. Thanks
06/17/2015
Provided by YP.comMy visit to Kerry Chevrolet Service in Alexandria, Kentucky cost me dearly and people should be warned. My vehicle was still under a factory powertrain warranty when the engine very suddenly lost power and died at the side of the road. While I won’t bore you with details it was evident the head gasket was blown. Kerry Chevrolet got hung up on a replacement heater core hose and diagnosed that as the cause of engine failure even though the hose never caused the issue. GM denied the claim based off a diagnosis that three separate Chevrolet service managers said, given the circumstances, was likely NOT the issue. So I am out thousands due to horrendously bad diagnostic capability. Furthermore they took apart my engine without my permission and would not take that off my diagnostic bill even though it was unnecessary (other ways to check for a blown head gasket) and they did not have my permission to do so. In any event, I hope you read this before it’s too late. I am transferring my vehicle to a more reputable dealership and will post a follow up to this review upon their diagnosis.
More Business Info
Serving Alexandria & Surrounding Areas
- BBB Rating
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun: - Extra Phones
Fax: 859-635-6580
TollFree: 866-328-6400
Phone: 859-474-2826
Phone: 859-635-1607
- Brands
- • CHEVROLET Cars, Aveo,Camaro, Corvette, Z06, ZR1, Cruze, HHR, Impala, Malibu, Sonic, Volt, Chevrolet Crossovers & SUVs, Exquinox, Suburban, Suburban 1/2 Ton, Suburban 3/4 Ton, Tahoe, Tahoe Hybrid, Traverse, Chevrolet Trucks & Vans, Avalanche, Colorado, Express, Silverado 1500, Silverado 2500HD, Silverado 3500HD, Silverado Hybrid, • GM Parts & Accessories, GM Certified Cars & Trucks, Used Vehicles, OnStar, Sirius XM
- Payment method
- discover, master card, visa
- AKA
Kerry Chevrolet, Inc.
- Other Links
https://www.kerrychevrolet.com
https://www.kerrychevrolet.com/?utm_campaign=gmb-website&utm_medium=organic&utm_source=google
- Categories
- New Car Dealers, Auto Repair & Service, Automobile Parts & Supplies, New Truck Dealers, Used Car Dealers, Wholesale Used Car Dealers