Budget Rent A Car

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BEWARE OF THIS RENTAL COMPANY!!RENTED A CAR TO TAKE MY FAMILY TO FLORIDA FOR MEMORIAL DAY WEEKEND!!TRIP WAS A SUCCESS EVERYTHING WENT GREAT MADE IT BACK SAFELY ONLY TO GET ROBBED BY BUDGET RENTAL CAR.THE YOUNG LADY WORKING THE COUNTER WAS VERY RUDE AND UNPROFESSIONAL. I WASN'T SURPRISED TO SEE ANOTHER REVIEW ABOUT THE SAME KINDA TREATMENT. I WAS SURE SHE HADN'T JUST STARTED TREATING CUSTOMERS DISRESPECT. THEY WILL FIND ANY EXCUSE TO CHANGE YOUR CARD FOR EXTRA MONEY. I WILL NEVER USE THEM AGAIN THE CAR HAD A BAD SMELL WITH A LOT OF DENTS TO THE BODY.THE MANAGEMENT IS VERY POOR OTHER WISE THIS PERSON WOULDN'T HAVE A JOB.SHE LOOKS FOR ANYTHING TO CHARGE EXTRA.IF FOR ANY REASON YOU HAVE TO RENT FROM THIS COMPANY MAKE SURE YOU INSPECT THE VEHICLE IN ITS ENTIRETY AND REPORT IT.OTHERWISE YOU WILL BE CHARGED AS IF YOU DID THE DAMAGE.

This is absolutely the WORST car rental business to rent from. They are ALL very unprofessional. They are rude and DO NOT have any respect for their customers. The young lady at the counter has the nastiest attitude I have ever encountered in my LIFE when it comes to customer service. This was my second time renting from them in which I DID NOT want to, but being that Enterprise who has 3 locations in my area DID NOT have any rentals they were my last resort. I am assuming I am not the only person whom feels this way in my area because when I arrived there their parking lot was filled with rentals unlike Enterprise whom had NONE. I would never recommend anyone to rent a car from this business. Especially the location on 3220 Jackson St. Alexandria, LA 71301. They need to learn the core values of customer service because I am pretty sure if it was one of them on the other side of the counter they would NOT want to be treated as such. Treat People as you want to be treated! My MOTTO to live by DAILY!!