Tri's A/C Heating & Blown Insulation Service

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I had AHS (I have since switched Home Warranty companies) and they would assign Tri's A/C to my A/C Claims. Alexandria is TWO HOURS away from Lake Charles! You'd think they would come out and do a decent job, but NOPE! Instead, a tech would come out and mess around up in our attic where the air conditioner is. He'd do something to just make it start working again. It froze the A/C system once and I had to call again and then he acted like it was my fault when I don't even know anything other than turning the A/C on and off and changing the filter. He also didn't know how to access one part of the A/C without going and taking a huge panel off the side of my house (but, later, I found another company knew EXACTLY how to find that place!)