Seminary Cleaners

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I gave my new dinner dress for one of the stroe which they have in Southern Towers building in va alexandria. The lady she told me they do everything and clean I asked specificlly that they are good at dress with beads. She said yes 100% sure. She said they are profesional and do everything then I took it. When I went to pick up my new dress messed up the beads mealt on the dress. When I try to contact the owner they not welling to give the right information and the workers dont want to be responsible for the damage.Still I am confuse to whom I have to talk. Completly they messedup my dress like something I so upset and I lost 158.00 with out nothing