Firestone Complete Auto Care
1330 W Mcdermott Dr, Allen, TX 75013
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Reviews
10/10/2007
Provided by YP.comBrought our car in to this Firestone to have an oil change and tune up. Our car wasn't having any problems just wanted to get it done before something happened. After the mechanic found a plethera of things "wrong" with the car, and thousands of dollars later we get our car back, and per the manager it should be "running like a new car." Exactly a week later while on the highway the car begins jerking while driving. We immediately brought the car back in. They didn't look at the car until the next day, and told us it was something "new" but they would fix it at no cost. It took them almost 10 hours to get the car taken care of and after driving 5 minutes the car begins jerking AGAIN, and then the engine starts cutting out intermittingly. We call the Firestone just to get the response that "We are closed so you can't bring your car in, and no you can't leave a message because I and the manager will be in training tomorrow."
We took it to another the dealer repair shop to find out that Firestone had damaged a sensor by using a solvent on it and broken a cover without even letting us know. On top of that the dealer even scoffed at the extortionate prices for the services they provided. We will never be taking our cars to a Firestone again ... it's terrible when your car comes out worse than when you brought it in!
More Business Info
Whatever You Drive, Drive A Firestone
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Fax: 972-747-0142
TollFree: 800-997-9115
Call Us: 800-997-9115
- Services/Products
- Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
- Brands
- Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
- Payment method
- amex, visa, master card, discover
- Neighborhood
- Settler's Gate
- Other Link
https://local.firestonecompleteautocare.com/texas/allen/1330-w-mcdermott-dr/
- Social Links
- Categories
- Automobile Parts & Supplies, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
- Other Information
Emergency Service: No
Express Maintenance: Yes
Fleet Services: No
Free Estimates: Yes
Parts Available: No
Rental Cars Available: No
Road Side Assistance: No
Shuttle Service: No
Towing: No
Wi-Fi: No
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