Harley-Davidson of Dallas
304 Central Expy S, Allen, TX 75013
Reviews
12/20/2014
Provided by YP.comFantastic place !! When I walked in I was blown away at the amount of bikes in the showroom and the personnel were great.
05/22/2013
Provided by YP.comThis place is amazing....Best events, friendly staff, great techs and the best selection of Harley-Davidson in North Texas.
I have many choices and I choose H-D of Dallas in allen TX
05/15/2012
Provided by YPmobileBeen going to this dealer since 2007. Very professional and friendly.
08/15/2011
Provided by YP.comCalled in to schedule a Dyno for my bike a week and a half prior to my scheduled appt. Was told by Jimmy we open at 8. Arrived today at 8 and not only was Jimmy not there, Shane had to share bad news that the Dyno truck was overheating and someone should have called me to inform me but they might be able to do it anyway. No problem, how long to start I ask; "Oh well the Dyno guy doesnt get here until 10AM..."
I chalk it up to poor phone communication and come back at 10am thinking there would be progress. I got the run-around for another 45minutes to determine the "status" of the dyno and no-one seems to be able to reach the Dyno tech. I pull the plug and ask to speak to the manager Sean...and can you believe there is no manager on duty at 10:45AM on a Monday?!
I was shocked at the unprofessional and general dis-interest or concern for customers. Shane, seemed to be the only who wanted to be there; while other hello's or nods went un-acknowledged.
This was my first time to this Harley shop for service and I can safely say it will be my last. There are plenty of others who seem to bend over backwards for CSAT.
What a shame for an american company...
06/07/2011
Provided by YP.comtook my bike in for first major sevice two weeks later and $1200.00 spent it leaked oil out everywhere had to contact harley they sent me to a diffrent dealership where it took about two months to get my bike back together becarefull who you let wor on your bike
05/18/2010
Provided by YP.comEveryone was incredibly friendly and helpful. Not what I am used to in a Harley dealership. No pressure on anything, and I enjoyed my visit.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sat: Sun Closed - Services/Products
- Accessories Sales
- Brands
- Harley Davidson
- Payment method
- all major credit cards, amex, discover, master card, visa, paypal
- Other Link
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- Categories
- Motorcycle Dealers, Motorcycles & Motor Scooters-Parts & Supplies, Motorcycles & Motor Scooters-Repairing & Service