Rothrock Nissan
1648 Plaza Ln, Allentown, PA 18104
Nissan Cars and Trucks, New and Used Cars and Trucks
Reviews
10/12/2010
Provided by YP.com+Fair trade price (Gave me 1k more then blue book.)
-Took 5 hours to tour the lot, take a test ride, search other dealers inventories, and present me with a quote.
-Salesman not familiar with current inventory. (Promised 10 options on the lot. There were 4.)
-Salesman not familiar with incentives offered.
-Salesman not familiar with several features of Ram 1500s.
-Salesman did not know the difference between a bank draft and a check.
-Only manager was allowed to check inventory of other dealerships. (Spent over 30 min waiting for him to do a check.)
-Tried to sell me what was on the lot, not what I walked in the showroom for. (I handed them a printout of exactly what I wanted.)
-Several times they glossed over whether they were talking about the MSRP or the invoice price which makes a huge difference. (Gave me the impression they were trying to confuse me on the pricing system and make it seem like they were giving a better deal then the quote I brought in.)
-Quote came out to be just under what my loan was for. (red flag)
-Only searched other dealers inventories after we toured the lot even though I asked them to right away.
-In 2 days they called 3 times asking how my search was going and encouraging me to come back in.
-Told me they could only negotiate another price if I went in to the show room again.
I didn't think it was to much to ask for a knowledgeable salesman and fair pricing, but at Rothrock it is.
Bottom line, I would not recommend shopping here.
10/13/2014
Provided by YP.comTerrible experience. Paid $1,000 for 4 tires and within 2 months spent numerous hours and another $120 at service stations due to issues with them. $600 for front and rear brakes which after 2-months I had to have recut for $400. Service Manager will not return my call.
We apologize that you felt your recent experience did not meet your expectations. We strive to do our best, and if you'd like to express your concerns to Customer Relations, please contact Jill Scollo at 484-223-0647.
More Business Info
You Win with Rothrock!
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
TollFree: 866-213-1831
- Services/Products
- Nissan Cars and Trucks, New and Used Cars and Trucks
- Brands
- Nissan
- Payment method
- amex, debit, check, cash, financing available, discover, master card, visa
- Location
- You Win with Rothrock!
- Languages
- Spanish
- Other Link
- Other Emails
- Categories
- New Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting, New Truck Dealers, Used Car Dealers