Founded in 1972, Cliff Anschuetz is a full-service automobile dealership that offers a selection of new and pre-owned convertibles, minivans, trucks, station wagons and sport utility vehicles from Chevrolet and Cadillac. Its vehicle models include Cadillac's CTS, DTS, SRX, STS and Escalade, as well as Chevrolet's Aveo, Cobalt, Colorado, Equinox, HHR and Impala. The dealership's General Motors-approved service department features diagnostic equipment and provides automotive services. Its parts department features fuel pumps, fuel injectors, ignition coils, oxygen sensors, compressors, generators, accumulators, shock absorbers, struts, water pumps and air conditioning condensers. Cliff Anschuetz operates a body shop that provides finishing, frame repairs and painting services. It also offers financing and leasing services through General Motors Acceptance Corporation, which is one of the largest financial services companies that operates more than 300 branches throughout the world. Cliff Anschuetz is located in Alpena, Mich.
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Reviews

TG
Tammy G.

11/16/2016

Provided by YP.com

If I could give the con-artists ZERO stars I would!! They would not negotiate the price of the vehicle even when it was way over NADA blue book price. When we arrived they had it running and ready for us for a test drive, it ran nice and was clean with no visible rust. The only thing we didn't care for was the loud strange rubbing sound we heard when we turned. We were told it was just the tread of the special type of tires it had on it. So we went ahead and purchased. We purchased four new tires the following month but the rubbing when you turn was still there. Then came the power steering leak. One bottle of fluid every other week. FOUR MONTHS later while idling in a parking lot the engine starting knocking. We shut it off right away and had it towed to the closest mechanic. The PCV valve became stuck open and it blew out 4 quarts of oil and BLEW THE ENGINE!! $5000 for a new engine on top of the $6000 we owe on the vehicle loan. Then it was every other month something else happened where we had to take it in. We finally had enough. We took it in to another dealership as a trade-in. WE WERE OFFERED $500!! There were so many major issues with it for one thing and the kicker.. Carfax report showed TWO accidents ONE WAS MAJOR that Cliff Anschuetz Chevrolet NEVER TOLD US ABOUT. Please look elsewhere!!

LC
Lu C.

12/16/2015

Provided by YP.com

My experience with the body shop was great. The service was professional, efficient, and exactly the type of service you would hope to get when dealing with this type of situation. I was also given a loaner car while waiting for mine to be fixed. The repairs look flawless, I would definitly go there again. (I can't speak on prices, my insurance covered the cost.)

NB
Nate B.

10/13/2013

Provided by YP.com

Body shop was overpriced compared with other body shops in the area.

D
ddthom

07/11/2013

Provided by YP.com

Sales team is good; however, the service department is not good and is why I would not buy another new vehicle here. Had oil changed here and then changed oil myself after 3000 miles - used filter was very dirty and heavy. Extremely over tightened lug nuts on wheels after tire rotation. Used refurbished parts on a warranty job and then charged fee for "diagnostics" on a warranty repair. Would not recommend the service department at Anschuetz.

YPMobile User

04/08/2013

Provided by YP.com

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Fax: 989-354-4551

TollFree: 800-996-6604

Phone: 989-884-0050

Phone: 989-884-0576

Brands
Buick, Cadillac, Chevrolet, Gmc
Payment method
all major credit cards, check
AKA

Cliff Anschuetz Chevrolet Oldsmobile, Inc.

Categories
Used Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting, New Car Dealers, New Truck Dealers
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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