La-Z-Boy Furniture Galleries

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CLOSED NOW - Opens at 12:00pm

I am not sure if I have been treated quite as rudely by anyone in a business before. I don't want to blame the entire business, but a young girl in the financial dept. was agressive, rude and insisted I was wrong and that her sales reps would never be wrong. We bought a sofa there a few weeks ago and the sales lady said something about a new rule made by Obama administration that kept them from giving out 0% interest. So we had to charge it on our credit card. Then I saw 2 ads on TV on La-Z-Boy stating they did give out 0% interest. I also got a flier form another furniture company stating they could do 0% interest. So, I went to La-Z-Boy and asked why I wasn't told this. My husband was with me when we purchased the sofa and we never heard a word about any possibility of 0% interest for 6 months with monthly payment. So after putting up with the young lady in the financial dept. constantly telling me the sales lady would never make that mistake nor would any of their sales personel. I asked to work with the young man there and by being patient and workable, we figured what the sales lady did tell us was they could not offer 0%, no payment financing. What she DID NOT tell us was they do have 0% interest for 6 months but you have to pay during those month. We would have been glad to take this offer, if it had been offered. Now you tell me, would anyone charge $1,300 to a credit card at 11% interest when they could have charged at 0% for 6 months and paid the entire sofa off in that time. BTW I have a very good credit rating so that was no problem. I will not shop there again.
Ann (62 year old retired business women)