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Reviews

JG
Jim G.

02/12/2017

Provided by YP.com

Good junk store full of returns. Hit or miss on deals, but be very careful with what you purchase, as the manufacturer may choose not to support their product. I purchased a Gazebo, which had numerous parts missing and after contacting Home Depot for replacement parts, they would not provide replacement parts, as I did not purchase from Home Depot or a Home Depot vendor. Todd Levent (owner/Forsyth County Commissioner) worked with me and swapped out for another Gazebo, however it was also missing parts. I was able to purchase the missing parts (hardware) from online sources and from a previous Gazebo I owned, however I was missing the bug netting. I returned to the store with the bug netting that I still had from the original Midway Gazebo, which was a different size and enquired about obtaining a replacement. Todd let me search his stock on the floor for a suitable replacement, however none was found. When I asked about searching the store room, he insisted that it wasn't bug season and to enquire in 30 days (and continued his discussion with a friend that walked in the store and was occupying all his attention). I did note that it was something I wanted now, but he insisted that he didn't want to dig thru the stock pile and he was the only one in the store. So be careful where you buy and only buy something that you are 100% willing to find spare parts for, should the need arise. I'm not saying that there aren't good buys at Midway, just be careful and be ready to provide your own spare parts. I've spent over $1000.00 last year in this business, however in the future, i may simply go to the product source and save headaches on after the sell support and cooperation.

More Business Info

Hours
Regular Hours
Mon - Sat:
SunClosed
Payment method
all major credit cards, amex, discover, debit, mastercard, visa
Category
Public & Commercial Warehouses
Other Information

Parking: Lot, Valet, Free

Wheelchair Accessible: Yes

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