Answer Midwest

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Answer Midwest is a call center service bureau providing service to large and small companies through both inbound and outbound technologies. Its operations include implementing telemarketing programs on a local and national level, handling overflow receptionist duties, call screening and appointment scheduling, order-taking, and help desk response. Its other services include sponsor-related marketing programs, inbound order entry, live online chat for customer service, and live and delayed outbound verification. It also specializes in medical emergency services, handling patient call, providing accurate on-call information, and maintaining records of calls for insurance and legal purposes. Answer Midwest is based in Alton, Ill.