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Founded in 1997, TiVo pioneered a brand new category of products with the development of the first commercially available digital video recorder. Sold through leading consumer electronic retailers, TiVo integrates its full set of DVR service features into the set-top boxes of mass distributors. TiVo's DVR offers features, such as Season Pass recordings and WishList searches, TiVoToGo and online scheduling. The company is based in Alviso, Calif., and is traded publicly on the NASDAQ under the ticker symbol TIVO.
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Reviews

M
malcolmbywaters

10/21/2010

Provided by YP.com
Worst customer support I have ever had

Hi.

I got one of the NEw Premier Tivo boxes on July 15th and it died on september 25th just over 2 months old, there policy is to replace anything more than 30 days old with a refurbished unit, well they did that and it arrived here on October 13th and it had to be sent back on the 15th as it was found to be still faulty the unit they sent had a faulty tuner in it. after a long call with customer support on the 15th Oct I was told a New unit Not refurbished would be sent out, well today there email says they have just sent out a refurbished unit once again.



This has to be the worst customer support and public relations company out there I feel

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 408-321-8257

Fax: 408-519-5330

TollFree: 800-806-0879

Phone: 469-358-8380

Phone: 408-262-0386

Location
Gold Street Technology Ctr
Neighborhood
Alviso
AKA

Xperi Inc

Ti Vo INC

Tivo Corporation

Other Links

http://tivo.com

https://xperi.com

Category
Cable & Satellite Television
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