Amarillo Veterinary Clinic

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About three years ago, we brought our dog in; he was wrapped in a towel and bleeding profusely. He wouldn't be seen unless we paid over $1,000 upfront and filled out the paperwork. Understandably I was panicked and asked if I could take the dog behind the locked and coded doors to be seen while my husband took care of the paperwork and charge. They allowed me to go back. I waited for 9 minutes or so. My husband came back before the vet did. She had me place him on a table. She ruffled his fur gently with her hand. Not that I expected her to panic, but there was no sense of urgency in her methodology. I asked her was she going to save him. I told her how long I'd been waiting for someone. She said to me, "I know how long you were waiting because I was watching you on the monitor." I asked her why she was watching me instead of coming to help. She told me, "I don't have to save your dog." This AFTER charging our credit card. I explained to her that I already had one dog die in their care, which did nothing to change her heart. She walked away to another door and started entering the code to leave. My husband (who's white) begged her to please save our dog. She very nonchalantly, turned around and advised him that she would save the dog on his behalf but only if I left.

I don't remember her name anymore. She was an old, white lady probably in her sixties or seventies. I believe I was told she was one of the founders of the clinic.

God help you if you have to go to that clinic and your skin has melanin in it.

When my other dog died at their facility, the vet told me, "Well, she had to want to live." Callous! As if I made my dog NOT want to live.

I don't think this place gets audited at all. I don't know what happened to my old review, I remember the clinic reached out to every place I posted to, requesting the review be taken down. I was contacted by a couple of sites to verify my story. It stayed up for awhile but I notice it's missing now.

I started bringing my pets in almost a year ago because my other vet clinic, Hope, is always over booked for spay and neuter it takes 3 months to get in. . . i decided to go into Amarillo Veterinary Clinic and found that evey single person in there small home town feeling clinc cares about every animal coming threw their doors. I recently had a neighbor drop an orphaned kitten on me to care for she was sick with an upper respiratory infection and we took her in to see Dr. Christy Webb and she treated this darling baby as if it were her pet i told her i had a $50 budget and she stuck to it. . . i had concerns the very next day with the kitten and we called and they told us to bring her back in and she looked her over gave her more fluids at no cost at all. . . . I have completely switched over to them they are amazing and i fully recomment their services!!!!!!!

this vet office is reasonably priced and quick. they aren't overbooked and their prices are the best. they aren't the fanciest place in town, it won't be like you are taking your child to the doctor, but then it's not suppose to be (in my world anyway). i've used them for several years now and i've been very pleased. i've taken my dogs in for things i thought i could never afford like teeth cleaning. they actually give you a price! thanks y'all, mlancaster