Pete's Car Smart Kia

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OPEN NOW - Closes at 7:30pm

They are unethical, immoral, improper, and all around disgraceful and dishonest.
I felt disregarded and disrespected from the beginning. I was LIED to more than once, rushed through paperwork ultimately screwing myself, and didn’t even sign or get informed of things important and nessessary. I filed a complaint with the BBB - response was that I was ignorant and sorry for your luck, you signed the contract. I should have NEVER let them rush me and not read every inch of that contract. I was completely CHEATED and LIED to!
1.should be illegal & is unjustifiable-I was told & had it written down that my interest rate was 18% contract is 19.36% not informed. they are unwilling to resolve.
Payments supposed to be under $200.00/month $125.00/biweekly.
Extremely pissed off about the only other stipulation for the sale was a new good set of tires from discount tire so I could have their warranty. The tires are very low grade tires may have been used or really old & no warranty from discount tire. it was written down on paper.
Wouldn’t even let me take the truck for a day so that I could have it checked out.
Interior lights missing covers.
Sensor dash light for tires still on.
Dealers fee $25 unnecessary considering amount already making off of me.
Within first couple weeks 1 door speaker either busted or went out.
Documentation fee of $125 I feel shouldn’t have been charged to me considering that they didn’t do all paperwork they were supposed to.
I recently found out there's GPS tracking installed & able to shut off my truck. I had no idea and spent 2 days having it worked on thinking something's wrong one of the papers I was supposed to signed
The customer service from everyone in the place was horrible and disrespectful
They really feel like they can do as they please to anyone and treat people like they don’t matter and as someone they THINK they can get over on I will say they defiantly did with me but I refuse to let it slide so PLEASE don’t buy from Pete's

I do know about others experience, but Joshua Ruiz is a great salesperson. Honest, fair, to the point.

We will never shop here again! The salesmen saw a young couple walking in the door and immediately went to work trying to sucker us. They actually laughed out loud at our budget (we knew it was small but had researched and knew we could find what we needed for the price). We said we wanted a used vehicle and one salesman actually looked me in the eye and said, "I have 5 daughters so I'm only thinking of your safety when I say you should be looking at a new car." When we told them a vehicle with higher miles (over 100K miles) didn't scare us they asked if my husband was a mechanic and that's why the high miles didn't bother us. They refused to give us but a few sticker prices and all of those were $6-7K more than our stated budget. We told them what we would be comfortable financing and they told us it was impossible to work with that number but if we were willing to finance 7.5 times that amount they could help us. If we hadn't known what we were doing they would have happily taken advantage of us. We will NEVER shop here again.