Ideacom ECSI delivers professional data and telecommunications services to commercial clients in the Pocatello, ID and surrounding areas. For over 32 years, our staff has earned the loyalty of thousands of customers. We have built this trust based upon a simple practice of having the customer's long-term interests in mind. Our services include:
  • IP Telephony
  • Telephone Systems
  • Data and Fiber Optic Cable
  • Certified Technicians
  • 24 Hour Service
  • Sound and paging Ideacom ECSI is a full time communications company dedicated to serving the customer Please call Ideacom ECSI today for more details.
  • Hi there!
    Rate this business!
    First-classBetter than mostAbout what I expectedNot the worst...Disappointing
    Click to Rate

    Reviews

    09/09/2015

    Satisfied Customer

    We have been very happy with our new phone system and the personal care we have received from Troy Deane. The phone system is very user friendly and the service rep that trained us was very friendly and knowledgeable . We wouldn't hesitate to recommend Troy Deane and his company to everyone.

    07/23/2015

    FANTASTIC SERVICE

    I have been 100% satisfied with the service I have received from Ideacom. Troy Deane goes above and beyond the call of duty to make his customers happy. We had a ton of issues with our phones before he came along, and for the first month we had a technician over here on almost a daily basis trying to fix all of the issues that had been caused by the person who worked on our phones before. Troy stops in every now and then just to see how things are going. I have NEVER seen anyone do that before. Wonderful service, wonderful company, no complaints here!

    07/22/2015

    Awesome Service & Good People

    Troy & Craig are great to work with and they offer exceptional services for VoIP. I use them personally and refer them to all my customers. If you need VoIP services or are just thinking about it, you need to definitely give them a call. They have the knowledge to answer all your questions & you will be surprised at how cost effective it really is. They will take care of you & treat you right.

    04/20/2015

    Very Happy with our new phone system

    Our old system crashed and we called three companies in Idaho Falls for a replacement...these guys were the only company that responded and we are so glad we decided to do business with them.

    10/15/2014

    Happy customer

    I have to admit that idea com knows what customer service is all about, I just have to call my personnel rep "Troy Deane" and he arranges the services I need and then follows up after they are complete to make sure I was taken care of. What a great way to do business. The person he sends to do service is Dale Shearer, there again a knowledgeable person and friendly to our staff, he gets the job done and is pleasant to work with.

    09/18/2014

    Good product and service

    Very happy with the entire process of buying, installing, and training on our new office phone system. We would highly recommend Ideacom for all small business phone systems.

    TW
    Tj W.

    09/10/2014

    Provided by YP.com

    Great Company, Great Products and most importantly...Great Service. Would definitely recommend to all!

    09/08/2014

    Great company and great service

    These guys know what they are doing and they get the job done right. Our new phone system is awesome. Call Troy for anything you need. He makes sure everything is working even after the sell.

    07/16/2014

    Great Customer Service

    Very happy with how prompt the servicemen are when we are having an issue with the new system we purchased.I would recommend ECSI to any business looking to upgrade their phone system.

    07/09/2014

    Happy Customer

    Who were starting up a new business so we had to move quickly and IDEAcomm was great to work with! They gave us different options for phone systems and were very prompt at getting things up and running. Also had great pricing!! Very professional!

    07/07/2014

    Top Notch Service!!

    I have used these guys for about 6 years and their service has been excellent!!

    06/30/2014

    Excellent Customer Service

    Out of all the companies I have dealt with when it comes to technology and IT, IDEACOM has always been on-time and extremely prompt. They have a highly trained and friendly staff and I appreciate the service that we have received from them over the last couple years.

    06/24/2014

    Excellent Company, Staff, Customer Service,

    My expeirence with Ideacom has been nohing byt outstanding. They have taken care of our phone system for many years, and I have always had excellent customer service. I highly recommened them.

    06/24/2014

    Great Experience

    Just installed new VoIP phone system and had a seamless switch over. Super helpful staff and would recommend to all.

    01/21/2014

    3 page contracts but know one reads them

    if they hit you up for an ez sip dial tone package be sure to read the 3 pages of contract language

    More Business Info

    Our People Provide The Ideas.

    BBB Rating
    A+
    BBB Rating and Accreditation information may be delayed up to a week.
    Hours
    Regular Hours
    Mon - Fri:
    Sat - SunClosed
    Services/Products
    • Zultys Vertical Networking Hosted Voip
    • Data Communications Systems
    • Voice Over Internet Protocol Systems
    • Intercom Systems
    • Network Equipment
    • Network Cabling
    • Telecommunication Systems
    • Business Telephone Systems
    • Teleconferencing Equipment
    • Voice Mail Equipment
    • Industrial Networks
    • Integrated Voice Networks
    • Telephony Equipment
    • Paging Systems
    • Telecommunications Equipment
    • Phones
    • Computer-Telephone Integration
    • IP Telephones
    • Pagers
    • Sound Equipment
    Brands
    AVAYA, NEC, POLYCOM, VERTICAL, ZULTYS
    Payment method
    amex, cash, debit, master card, visa
    Categories
    Telecommunications-Equipment & Supply, Computer Network Design & Systems, Telephone Companies
    Other Information

    Wheelchair Accessible: Yes

    Specialties: VoIP

    Suggest an Edit