NBT Bank

Write a Review518-883-3416

CLOSED NOW - Opens at 9:00am

I recently had a problem with this bank, which I had became associated with because I had an NBT account in Perth Office transferred to this Broadalbin, NY office. My problem was I was in hospital & my Father-in-law had a stroke, my wife made a purchase on ebay and thought she put it on Paypal credit card, but it went over to my backup ebay account(NBT bank), which I only keep at $50. The NBT account went negative to a balance of -$35.00, no one called, a statement was sent, but since we never use the account it got thrown away. I reconciled everything with the bank, it cost me $245.00, but they decided to put me on a little known list called the Chexsystems list. Over $35.00 and a person with a 750-780 credit rating, and no phone call, this is what they did. When I asked Cheryl Porter at bank why she did not call, she said I usually call, but I don't always leave messages. Are you kidding me,over something with consequences of a person being on a Chexsystems list(preventing you from opening up further accounts), you would think leaving a message would be mandatory.

Do not do business with this bank...............................