Appletree Answering Service
Write a Review 714-778-5233

612 S Harbor Blvd, Anaheim, CA 92805

Quality Telecommunications Services is a call center service bureau, operating 24-hours, seven-days a week, and is based in Anaheim, Calif. Established more than 30 years ago, it provides services through inbound and outbound technologies, including implementing telemarketing programs on a local and national level, handling overflow receptionist duties and call screening and appointment scheduling, order-taking and help desk response. The company offers sponsor-related marketing programs, order entry and web support, live online chat for customer service, and outbound verification. It also provides voice mail, fax mail, pager sales, alpha pager dispatch, Internet helpdesk, and e-mail and fax message delivery services. Quality Telecommunications Services is a member of the Association of Teleservices International.

Reviews

Jodi J.

07/31/2014

Provided by YP.com

Avoid at all costs. This company is out to take advantage of small businesses. I signed a $500 a month contract with this company with a promise from my rep they would watch my account so I wasn't surprised with overage minutes. Next thing I know they charge my credit card over $5000. No warning or invoices were ever sent to keep me aware of the situation. They absolutely have refused to credit me 1 penny. And they did a terrible job with the calls. They were extremely incompetent. Find another service if you want to work with an ethical company.