Best Wigs Outlet

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THINK TWICE!!!

I'm 68yrs. old and have been purchasing hairpieces and wigs ever since I returned from duty in Vietnam 48 yrs. ago...



I ordered my first wig from BWO last month and the color was very "black", not dark brown, as ordered. Since I never even tried it on, I called and requested a refund, but they would only do an exchange. They only had a med. brown with 25% gray, so it cost $12.00 to return the first wig and $9.00 to ship the replacement wig! When I opened the replacement wig today, it was just as black as the first one, but it had more gray in it.



I immediately called requesting a refund, because of the very limited choices they have, and I was told I could return it, but I would have to pay a $50.00 "restocking fee" because it would be a second return, not to mention "another" $12.00 to ship it !!!



Ergo, my $100.00 wig (which actually cost me $130.00) once returned for a refund, would net me a refund of $17.00... Nice profit for BWO while saving them inventory to sell over again for more profit... However, losing all the income from my potential business and the word of mouth from my NEGATIVE experience to all the wig and hairpiece users and purveyors I deal with gives me solace...

BTW, I'm keeping the wig for "HALLOWEEN"!!!

no longer has a store location. online sales only.

This is my second review for Best Wig Outlet and i am very happy with the service. I ordered a costume wig and for some reason the USPS delivered it damaged. I called Best wig outlet right away and not only did they handle the problem immediately, they shipped the product out asap once they knew i sent out the damaged product. The second product i received was exactly what i ordered and i love the customer service from this place. I will keep ordering from here

BestWigOutlet.com web site is very convenient. Everything is so worth the price, and the new website make everything more accessible. The variety in wigs, hair extensions and other hair products helped and was delivered correctly. Also if you get their monthly emails, the discount coupons never let me down.