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Reviews

B
brattigans

02/08/2012

Provided by YP.com
We had the worst experience wi...

We had the worst experience with insignia. We should have followed our instinct when the first red flag came up with Ted. He agreed to a discount on our install of pylon sign which he later said he didn't agree too. That was the red flag. Also btw Ted will not answer your questions in an email only over the phone. He does that because he doesn't want anything in writing. Again Red Flag.. Opening day of our business came and went. We pulled permits with this company 4 weeks previous and still no sign, no pylon sign, just a banner "now open" that they said they were too busy to hang. This was the clencher... Ted numerous times called us to try and get us to use cheaper materials on our sign. He threatened us with a later date of arrival of our sign, trying to get us to ok the cheaper materials. We continuously said no. He finally told us that he quoted us wrong and he we had to choose cheaper materials or less materials used. We spoke to the owner, Joe who was not interested in us as a client, only in Teds commission. He isn't giving us our full deposit back. He's keeping $800 for the costa mesa permits being pulled. Which by the way he charges $85.00 an hour to pull the permits. When we wanted our full amount back, he told us to take him to small claims court. I've found companies that tell you to take them to small claims court, have been there quite a few times before so they know the dirll. I'm writing this review because I've been a business owner for over 6 years of two other businesses. This is my third business which we opted to use as our sign fabricator. I should have used my instinct and went with a more reliable company. You always get what you pay for. if it seems to good to be true, it is. I got bait and switched by this company and I do not wish this on any other business.

M
mkuwahara

07/13/2009

Provided by YP.com
Positive and friendly

Working with Insignia over the past several years has always been a positive and friendly experience. They have one of the most knowledgeable, competent and service oriented staffs in the sign business and have always shown the highest level of integrity. We highly recommend this company for designing and manufacturing all types of interior and exterior signs, but their specialty is fabricating and installing channel letters.

R
rpoirier

07/13/2009

Provided by YP.com
Reliable

The Insignia team has always been such a pleasure to work with. It makes my job so much easier when I have a company I can rely on.

J
jimfoster

07/13/2009

Provided by YP.com
A step ahead of the competition

I am a licensed C-45 Electrical Sign Installer. I install illuminated channel letters, pole signs, and monuments as well as interior dimensional signs for a lot of sign companies in Orange County. Insignia has always been a step ahead of the competition for wholesale signs than all other sign suppliers. I pick up letters, signs, sandblasted signs, and other signs for many sign shops. Insignia's quality, preparedness, and service never ceases to amaze me. If you are comparing sign companies online, you don't need to look any further. There is no comparison.

R
rhexter

07/09/2009

Provided by YP.com
Helpful and willing to work with us

We have always found the team at Insignia helpful and willing to work with us and our customers: So, when one of our customers commented that she was SO THRILLED with the service and product quality from them, I felt I had to offer this positive feedback. Thanks Insignia, your quality makes us look good too!

K
kaldridge

07/09/2009

Provided by YP.com
They call back!

Insignia Sign calls back! They're a pleasure to work with on a daily basis for sign service or installation projects.

B
bconley

07/09/2009

Provided by YP.com
Love working with them!

I love working with Insignia! They always do such a great job and are such a pleasure to work with! Once I drop off what I need, I never have to think about it again ... it always gets done with excellence!

S
sbewley

07/09/2009

Provided by YP.com
Work is superb

Ted's follow through and prompt response was greatly appreciated; the work is superb. I was so pleased with Insignia that I gave Ted two referrals.

L
lmirallegro

07/06/2009

Provided by YP.com
Would recommend them

I would recommend them to anyone in need of a sign.

P
patwilson

07/06/2009

Provided by YP.com
Helpful and professional

Insignia consistently produces an exceptional product. The staff is very helpful and professional. I have been a customer for 10 years!

S
stacyhill

07/06/2009

Provided by YP.com
Highly recommended

We are willing to pay the extra freight to get Insignia's products all the way up here in Minnesota because of their consistent high quality. We've tried manufacturers closer to us and have always been disappointed. Working with Jennifer always brings a smile. Highly recommended.

J
jeremywhite

07/02/2009

Provided by YP.com
Great job

Insignia has done a great job every time I had worked with them. They passionately care about exceeding the customer's expectations and offer a very high level of service and workmanship. I would recommend Insignia without hesitation to anybody considering them.

F
ftannous

07/02/2009

Provided by YP.com
They went the extra mile

I am very pleased with the work product! My sign was eventually built perfectly. I appreciate the way they handled my account - they went the extra mile to make sure I was 100% satisfied. I WILL use Insignia again for all of my future projects.

M
mlearakos

07/02/2009

Provided by YP.com
Great find

I could not be more impressed with the quality of their work, their desire to truly understand our business and our needs, their creativity and professionalism. From exterior wall & monument signs to interior point of sale signage, th have been perfect in every way. A great find and real value to our operations.

K
kkroeger

07/02/2009

Provided by YP.com
Great service

Great service and wonderful people to work with. The staff is efficient and very talented. The quality of the product is excellent.

R
rlohrback

06/29/2009

Provided by YP.com
Quick and Easy

We could not be happier with the way our sign turned out. Insignia was quick and easy to do business with. I highly recommended them to anyone interested in getting professional, quality signs! Thank you Insignia!

J
jmccall

06/29/2009

Provided by YP.com
Couldn't be more pelased

We recently had signs installed in 3 of our offices in Southern California. We couldn't be more pleased with the quality of the signs, the ease of working with Ted Howard, Gabe & the installers, or the pricing! Wonderful job! We have already begun another project with Insignia at our newest offices.

J
jcisneros

06/29/2009

Provided by YP.com
Pleasure to work with

Everyone was a pleasure to work with ... From the office staff to the sign installer. Great customer services!

K
kniles

06/29/2009

Provided by YP.com
Insignia and Joseph Westbrook'...

Insignia and Joseph Westbrook's attention to detail and knowledge of city requirements are second to none. It was a pleasure to do business with them and hope to build a stronger relationship in the future.

P
perfectdozenflowers

06/10/2009

Provided by YP.com
Precision Printing

They will get your order right the first time the exact way you want it. Would definitly return and do business again

claimed iconBusiness Response06/10/2009

Thank you so much for the positive feedback. Your phone call meant so much to us because of what you said about so many people commenting on your beautiful sign. That is so refreshing to hear that customers, friends, and the locals love your new image and design. It also is a wonderful feeling to know that you liked our design so much that you want to now make business cards, flyers, and other advertisements because of our design. We are proud of your sign and are happy that you are getting a great response. We wish you great success! Sincerely, everyone at Insignia

This listing has been claimed by a business representative.

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