Andover Floral

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IT IS A SHAME THE OTHER PERSON THAT WROTE A REVIEW IS SO UNHAPPY, MY SERVICE WAS GREAT THE YOUNG MAN THAT BROUGHT THE FLOWERS WAS VERY NICE, AND THE LADY THAT TOOK MY ORDER WAS VERY NICE, THANKS SANDY, THE WIFE LOVED THEM.VERNON HAM LAKE

I ordered flowers online expecting them to look like the picture, when they arrived they DID NOT look like the picture. They made huge substitutions and did not notify me. Including switching out the main orange colored roses to yellow (it was for a birthday for pete's sakes). I tried to rectify the situation and they only offered to "go pick them up" after they had already been delivered.... nice , no customer service at ALL. They blamed ME for not checking the do not substitute box. (( just heard...they did drop off some additional "purple" roses, but they still didn't contact me about it ))

Flowers arrived at 2:30 wilted for pictures and by the 6:00 Wedding hour, I had to sew the boutonniere petals back on the groomsmans lapels. All bridesmaids and brides bouquets were also in bad shape. Flowers were a complete disapointment. Also requested days before the wedding that Andover flower shop put together a bouguet for the bride to toss made of the left over flowers from the already paid for bouguets that we had on order, but Sheri "owner", said we did not spend enough there to get that service. So just beware!