Emergency Veterinary Hospital

Write a Review734-369-6446

OPEN NOW - Open 24 Hours

This place is a nightmare! Truly disgusting. I'm not one to write reviews and this place was so bad that I felt I HAD to let people know. I'm sorry, but my fur child deserves proper care and this place did not provide that. Now, the actual vet is a great person and she is the exact opposite of her staff as she's caring, great with animals, and can effectively communicate with us, the animals owner. But her staff should not be working at any veterinary clinic in the world. I couldn't have imagined a ruder, unsympathetic, extremely apathetic, staff at an EMERGENCY VET CLINIC!! And I'm a bartender, so I usually know how to handle any type of personality, but these girls where awfull! My little pup was seriously ill a few weeks ago, so I already was really sad, but these girls made it so much more worse, that when I left I wanted to cry because I was actually worried about my dog's safety. Not that she would get hurt, but because I was worried she wouldn't get cared for properly, and it made me sick. Literaly made me feel like throwing up and crying. I was so scared, and that about to cry feeling was becoming so overwhelming, that I almost couldn't handle it. I was terrified! And I'm a man. I'm not supposed to feel like that, or even admit feeling like that over a dog, but I couldn't help it! I love my little fur child to death! She's my best friend and part of my family! But I was actually worried that my dog wouldn't get cared for properly and I was worried that more problems would arise down the road. Maybe an infection, or whatever. These girls just DON'T CARE! Look, we don't come to an emergency clinic unless something is terribly wrong and can't wait until our normal vet opens, so you'd think they would be somewhat caring to you and your little side kick, but they weren't. When we go to these places, we're going through a hard time because we just want our animals to be back to normal, back running around bringing you the joy that they always know how to do! And for them to have absolutely no empathy, what-so-ever and to act rude and arrogant really threw me off. My dad's dog needed surgery and he got it done at Michigan State and I saw first hand the service he was given and my god.......it's night and day! MSU knows how much these animals mean to us, and when you're there you not only feel 110% sure your animal is going to be taken care of, you're literaly treated like a king. You feel as if they rolled out the red carpet for your dog. This place, you feel like you're not wanted. They could care less about you or your loved one. I'm sorry to write such a long review, but I really wanted to let people know that you should go somewhere else if you love your fur child as much as I do. God forbid my dog gets sick again, but if she does I will not even think about going back. It makes me sick just thinking about the treatment I recieved from those girls.



PS- I'm very easy to get along with. I know I said this before, but I'm a bartender so it's my job to be able to effectively communicate in a friendly nature. So I'm not some jerk that came in demanding this and suggesting that. I came in looking for help for my dog and I was treated like I ruined their night.