Enterprise Rent-A-Car
4555 Washtenaw Ave, Ann Arbor, MI 48108
Reviews
09/23/2016
Provided by YP.comI love this Enterprise! The staff a fabulous, very friendly and helpful! Thanks to enterprise my trip was worry free! I travel past two entreprises to get to this one because to customer service is so welcoming! Keep up the good work!
09/02/2016
Provided by YP.comIf you put a preference for a certain vehicle in your reservation and call ahead to make sure they have that preference recorded, they will tell you they cannot guarantee it but "they will do everything they can" to get the model that you prefer.
Actually, they seem to have no clue about how to accommodate your preference. I don't think they even have a system in place to share that preference between the staff that are behind the counter renting away vehicles. They just give you empty talk about doing everything they can to seem friendly but it is just that....empty talk.
It happened to me when I reserved the 15 passenger van from this location and made super clear that I preferred the Ford over the Chevy and called many times to confirm they recorded my preference.
On the day of pick up, the young smiley person behind the counter offered either or to the guy right in front of me!!! she had no clue about my preference. Luckily, that guy did not care and I got what I wanted.
09/30/2015
Provided by YPmobileAlways a great experience!
More Business Info
We'll Pick You Up
- Hours
- Regular Hours
Mon - Fri: Sat - Sun: - Services/Products
- Airport Pick Up Auto Rental Car Rental Luxury Car Rental Rent a Car Rental Cars Van Rental
- Brands
- Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
- Payment method
- check, cash, amex, discover, master card, visa
- Associations
- BBB,Better Business Bureau
- Other Link
- Categories
- Car Rental, Automobile Leasing, Truck Rental, Van Rental & Leasing