Annapolis Internal Medicine

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Thanks Dr. Anderson! I recently had a physical and am extremely happy with Dr. Anderson and the entire staff at Annapolis Internal Medicine. Every time I go there they are busy...however, they are professional and efficient. The process runs smoothly and I'm seen within a reasonable amount of time when there's a wait. Dr. Anderson is great! Professional and just the right amount of personal touch. Very thorough in her exams and a good listener! Her guidance on good health means a lot to me. I feel confident I am being cared for in the best way. Again, many thanks!

Today was my last bad experience with Annapolis Internal Medicine as I am changing practices immediately. Having been a patient since 2006 but rarely needing to go to the doctor (I'm 32 years old and see my OBGYN regularly), I show up at the Walk-In Clinic for patients only. This is after trying to make an appointment via phone and being on hold for 30 minutes, and then trying to use the online appointment form which failed to work for reasons I don't understand. So I try the Walk-In Clinic. I am very sick with earache and sore throat and can barely talk. They sign me in, find my records in the computer and I wait for 20 minutes before they tell me since I haven't been to the practice in 3 years I am not eligible for walk-in services and my doctor has "done me a favor" by offering to see me in 2 hours.



It is unbelievable to me that they would turn away a sick patient that is IN THE SYSTEM. I had no choice but to go home and come back, only to be there for another hour and 45 minutes. I am amazed at the inefficiency of their front desk staff (there are so many of them both in the walk-in clinic and the main office yet I was on hold for 30 minutes) and at the lack of caring/care in a so-called walk-in clinic.



I have had other issues with the "care" I've been provided in the past but this is it. I will not go back. In a pretty small town, I'm surprised they can get away with such poor service and care. My husband's doctor, for whom I would be a new patient, offered to see me the same day, when my own office "did me a favor".