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Reviews

NW
Nikila W.

09/09/2016

Provided by YP.com

They were prompt, professional, and fixed all the plumbing problems in my home. I highly recommend. called me and came out within 40 mins

J
john_douglas

12/12/2011

Provided by YP.com
A bite-and-switch company. Qu...

A bite-and-switch company. Quoted me a lower price ($2450,00) for sewage line replacement than competitor to get the job. After I got the permit and when they about to start the job, the owner, William, asked for additional money to start the job. He indicated he has to paid extra $500 to the contractor because the sewage line has an extra turn underneath the drive way. His reason was that he mis-diagnosed the sewage line instead of going straight line into the street sewage. It was an extra turn underneath the drive way and then into the city sewage line. I plead with him that was the price he promised, but he refused.



My sewage line was backup for couples days already and calling another company will cost me another 1-2 day w/o toilet and shower use. So I no choice but have to pay him the extra $500.



Furthermore, as part of the job, they poured concrete in the drive way to cover the sewage line; the concrete in drive way got cracked and sunk 6 months after they completed this job. I have to paid another $500 to pour in the concrete with re-bar underneath.



I WILL NEVER USE THEM AGAIN.

More Business Info

BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

TollFree: 866-691-1886

Phone: 510-522-6165

Phone: 925-522-8334

Payment method
amex, discover, master card, visa
AKA

Quality Plumbing and Rooter

Quality Plumbing & Rooter, Inc.

Categories
Plumbing-Drain & Sewer Cleaning, Leak Detecting Service, Plumbers, Plumbing Contractors-Commercial & Industrial, Sewer Cleaners & Repairers, Sewer Contractors
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