Best Cleaners - Apopka
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1595 Rock Springs Rd, Apopka, FL 32712
1595 Rock Springs Rd, Apopka, FL 32712
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04/09/2012
Provided by YP.comThank you to Gary who runs/operates Best Cleaners. Not only does he run a professional, thorough business, he considers the community at large. I am a customer and board member of New Hope for Kids. Gary consistently provides items for our silent auction which are auctioned off at our largest fundraiser called "Art of the Vine." Thank you for caring about the children.
11/10/2011
Provided by YP.comNever ever go there.Drive the extra mile to go to another cleaner.This store is very well kept,impressive look when you walk in,but they do destroy your clothes.I had a very sophisticated pink gown that i took there on the 31st October to be ironed as the dress was clean.Worn only once,I was told to pick up the dress on Wednesday.I called Wednesday and was told the truck had not made deliveries yet.Thursday morning i was in the plaza and did my nails, so went to collect the dress after at 2pm but was told the truck would be bringing the dress later so i should return at 6pm.They close at 6:30 pm.When i returned my $260 gown from Dillard's worn only once was presented with an "Ooops they forgot to put the jeweled buckles back on.I was amazed because the jewels and buckles were made into the dress.I was told to leave the dress they would reattach them.I had to go shopping again at the last minute for this event which was a 5 hour drive away .Thing is they had the dress all along and was not honest enough to tell me about the damage.No effort was made and they thought it was okay to destroy the dress and just NOT CHARGE FOR THE CLEANING!!!! I gave them pictures of the dress prior to their destruction of it as they claimed they would search for something similar and have it fixed to my satisfaction.Later i got a message saying they could find nothing ,i should come get my dress.They even suggested me trying to return the dress to Dillards.Very dishonest.Unprofessional.I picked up the dress and my pictures.I am sure they were not looking for anything to fix my dress.However i am informing the public to stay away from this place!!!!!!My dress style is drastically altered due to their carelessness.Ruin your own clothes.Do not take it to BEST (Ironically) CLEANERS in Apopka.You have been informed.
Dear Ms. Richards, We sincerely regret your loss and the lack of the TRUTH in which you omitted in your comments. On August 31, 2011 you were advised (prior to cleaning) of the RISK involving the cleaning of the gown, you were advise of specific risk and\damage that may result during the cleaning. IN ADDITION you SIGNED A RELEASE stating you were advised and understand the RISK. WE ONLY CLEANED THE GOWN AS TO YOUR UNDERSTANDING OF THE RISK AND SIGNATURE RELEASING US FROM ANY RESPONSIBILITY. Nevertheless,and without the obligation, we offered to make repairs and restore the gown to your desire... that's going above and beyond most dry cleaners. We sincerely regret your loss and assure you that all possible care and effort was practiced in order to avoid such loss and would be happy to provide you with a copy of the signed document in which you released us from any responsibility.
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Mon - Fri: Sat: - Location
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- Dry Cleaners & Laundries