Best Buy

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CLOSED NOW - Opens at 10:00am

WORST STORE EVER!!

Date:3/1/15

First of all, I spend $15,000-$20,000 a year at this store. On 2/28/2015 at about 5:30pm I went to this store and was wanting to buy 2 Amazon Fire TV's, like I have many times in the past, and this last time, there is a VERY BIG security guy that comes up to me and is VERY rude and says "you can only buy one per house hold" and I said "why, I have never had this problem before", he walks back to me and just says "one per house hold" and turns his back to me and walks away... This was very infuriating!!! For one, I AM THE CUSTOMER!!! there are many ways he could have told me nicely and tried to be cordule about there new policy, granted, this is the ONLY store to have this policy. The store manager also said that i can order more than one fire tv and pick them up on tuesday, but how is this ANY different from just letting me buy 2 this night when I wanted to??

I asked to speak to the store manager and he said he would have a talk with the security guy.but i really do not think they will do anything about it. If they do not, they are going to loose my business.

I have my own business and customer service is key. If I were to talk and treat my customers like I was treated, I would not have any customers left!!

I am writing this review because I do not believe that this store manager is going to do anything about this. The way he said he was going to talk to this guy seemed like he was just trying to get me out of the store.

I was not rude by any means, but they DID know that I was very upset. Anyone who wants to sell something should not turn their back and walk away while you are talking to them.

two thumbs down to this store!!