Hooves & Paws

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I would not recommend ordering anything from this company! I ordered two fly repellents from them in error. Was something different then I thought it was. By the time I realized it I couldn't cancel the order on amazon. the DAY I got it I sent a refund request. They were completely unresponsive until I filed a complaint with amazon! Then to add insult to injury, they make the buyer pay for return shipping which is not the norm on amazon and the reason I buy from amazon. Awful customer service and you can get their products from people who will actually be responsive and pays for shipping

BUYER BEWARE !. Do not shop from this company. They are listed on Amazon, and I ordered boots for my dog. Upon receiving the items, I realized they are too big and I sent back in the original package, following the instructions given on Amazon website for returns. At that point I wanted smaller size boots. Now, keep in mind, that their return label has no traking number on it and I did not sent the package with a tracking number, but only with their return label on the original package. At the same time, I sent my car payment, my cell phone payment and my rent without any tracking number. Everybody received the mail,, except them,. Funny don't you think so? So I've been fighting with Amazon and guess what? They will not refund my money claiming they don't have the product that I returned. So now I am out of the money and the product I will also not renew my Premier membership on Amazon because they decided to trust the seller and not the buyer in this case after I spent thousands of dollars buying from Amazon. So again, beware if you buy from them and you have some sort of problems with the product, you will have a hell of a time getting your money back. I mean you won't see a penny from them. So, they STOLE MY MONEY AND KEPT THE PRODUCT. Great way to grow the company lying to people !!!!! I would give no stars, but that's now an option.