Matthews Tire
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W3092 Van Roy Rd, Appleton, WI 54915
W3092 Van Roy Rd, Appleton, WI 54915
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03/09/2016
Provided by YP.comI recently had an issue with some service that Matthews Tire had provided. There was a misunderstanding and we left feeling angry and disappointed with the encounter.
After posting a review on Yelp I was contacted by Rick at Matthews and he was unaware of the situation but was very understanding and apologetic. He said he wanted to make the situation right and credited us for the work in question.
His customer service oriented attitude was great and restored my faith in Matthews Tire. It was apparent that he clearly cared and wanted our experience to be a positive one.
I wish more companies operated in this manner. Thank you again Rick for righting the situation.
More Business Info
When You Need Tires or Service, Think Matthews
- Hours
- Regular Hours
Mon - Fri: Sat: - Services/Products
- * Full Service Foreign & Domestic Service & Repair as well as a Large Selection of Tire Brands * Nationwide Warranties * Manufacturer Trained & Certified * After Hours/Early Bird Key Drop Off * Tire Pressure Monitoring Trained & Certified * Tire Industry Association (TIA) Certified * ASE Certified Technicians * COURTESY SHUTTLE SERVICE AVAILABLE * Alignments * Auto Parts * Auto Repairs * Batteries * Brake Service * CarQuest * Carfax * Repair Tracking * Engine Diagnostics * Maintenance * Napa * New Tires * Oil Changes * Radiators * Repairs * Rotations * Tire & Service Warranties * Tire Repair * Tune-Ups * Warranties
- Brands
- BF Goodrich, Bridgestone, Continental, Cooper, Dunlop, Firestone, General, Goodyear, Kelly, Michelin, Uniroyal, Yokohama
- Payment method
- amex, discover, visa, debit, company card, mastercard
- Associations
- BBB
- Other Link
- Categories
- Automobile Parts & Supplies, Auto Repair & Service, Tire Dealers