Malouf Eye Clinics

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I was in the middle on this. I loved the doctor and I thought they were very thorough in diagnosing me with glaucoma, however after taking my prescription to be filled for glasses, the vision center staff informed me that my numbers for prisms were not included in the prescription. The eye clinic called the doctor's office on Tuesday. I called Wednesday (was hung up on before I could finish asking). It is now Thursday - still no glasses, or call, so I call again and was informed - very abruptly- that they had 40 patients yesterday and he did not get a chance to review my chart. I can tolerate mistakes, even being busy, but not rudeness. If I don't go back, that will be the reason - but unfortunately, they are the only one in the area who accepts TriCare Prime insurance.